The Free bag of cat food....

The other day I went into kmart to pick up hair color. And of course, I walked around checking things out too. I came across the cat food aisle and cat food on sale is like a magnet.
And there is a sign on our favorite brand of cat food....$9.99 instead of $11.99!!! But alas, no bags of that particular brand of cat food are anywhere to be found. So I search and search for a kmart human to ask if there are any in the back that haven't been put out on the shelf.
I finally find Mary 213 (as opposed to Mary 216). I ask and she tells me no, but the truck comes in tomorrow. I ask if I can get a raincheck. She says yes. So off I go to the Customer Service counter. The woman working there was totally overwhelmed. Between answering two telephones that were constantly ringing and three elderly ladies asking for their 40% discount on their holiday earrings. She was confused and of course, the elderly ladies have no patience.
So I ask the ONE checkout girl if I can fill out a raincheck there. She says no, I have to go to the customer service desk. So back to waiting. Finally, after 20 minutes of WAITING, everyone is taken care of and it is my turn.
I ask for the raincheck. She says it has to be in the computer. She looks, it is, she says.
She looks in the paper sale flyer and says it isn't in there. And I said that I know it isn't, but the sign is there. She said it must be an old sign, but I still get it for that price and I can have a raincheck.
Then Mary 213 gets busy on something else so the customer service chick calls Mary 216. Mary 216 calls back and says I can't have the raincheck because it isn't in the computer. By this time, I am sick of the whole thing.
I go home with my hair color and no cat food. And I write to kmart corporate. Which is now Sears Holding Company.
I got an answer the next day and they wanted my phone number because they wanted more info.
The store manager called me and told me he was very sorry for the situation and I could come and pick up a bag of cat food, no charge.
And in this house....a free bag of cat food is AWESOME!!!!!!!!!!!
Peace